Refund policy

Store Name: Yuva Signature
Operated by: Yuva Enterprises

At Yuva Enterprises, we are committed to providing our customers with quality products and a reliable shopping experience.

Returns and Exchanges

Due to hygiene and safety reasons, innerwear products cannot be returned or exchanged once the package has been opened, worn, washed, or used.

However, if you receive a product that is:

• Wrong or different from what you ordered
• Damaged
• Defective
• The wrong size sent by us
• Missing from your order

please contact us within 48 hours of delivery.

For verification, customers may be required to provide clear photographs or a video showing the package and product.

Refunds and Replacements

If the issue is verified and is due to an error by Yuva Enterprises, we may provide a replacement or refund, as applicable.

Approved refunds for prepaid orders will normally be processed to the original payment method. For Cash on Delivery (COD) orders, the applicable refund method will be communicated to the customer.

Shipping charges may not be refundable unless the issue occurred due to an error on our part.

Non-Returnable Products

Products that have been opened, worn, washed, used, damaged by the customer, or returned without their original packaging are not eligible for return or exchange.

Returns or exchanges based solely on a change of mind are not covered unless otherwise approved by Yuva Enterprises.

Return Request Verification

All return, replacement, and refund requests are subject to verification. Yuva Enterprises reserves the right to reject requests that do not meet the conditions stated in this policy.

Contact

For return, replacement, or refund assistance, please contact Yuva Signature through the contact information provided on our website.